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We May Be Calling You

To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity. This may include a sudden change in locale (such as when a U.S-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

If we suspect fraudulent ATM or debit card use, we'll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

  • Our automated call will ask you to verify recent transactions activity on your card.
  • You will be able to respond via your touchtone keypad.
  • You will be provided a toll-free number to call should you have additional questions.

Our goal is to minimize your exposure to risk and the impact of any fraud. Please be sure to be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions. ALSO, MAKE SURE TO UPDATE YOUR MOBILE # WITH GULF COAST NEXT TIME YOU VISIT THE CREDIT UNION TO ENSURE YOU RECEIVE THESE IMPORTANT ALERTS.