NCUA WARNS OF TEXT PHISHING SCAM::
ALEXANDRIA, Va. (Aug. 23, 2016) – The National Credit Union Administration has received consumer calls about a suspicious text message claiming to come from the agency.
The message reads: “National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445.”
This is not a communication from NCUA. The agency does not seek personal information through the internet or on the telephone.
Please contact NCUA's Consumer Assistance Center at 1-800-755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages. NCUA also recommends contacting your credit union and local law enforcement.
You may also contact the Internet Crime Complaint Center at www.ic3.gov , a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
NCUA operates an online Fraud Prevention Center at www.mycreditunion.gov/fraud/Pages/default.aspx that offers information about avoiding frauds and scams.
If you suspect you may have become a victim of identity theft as a result of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (866-640-2272), Experian (888-397-3742), and TransUnion (855-681-3196).
URGENT PHISHING NOTICE::
A few GCFCU members have recently reported receiving phone calls/messages regarding their blocked Debit Cards or to reset PIN # with instructions to contact a given phone number. Our debit card fraud service DOES initiate automated text messages and phone calls to attempt verification of valid transactions. Please note that our Fraud Alert service always states GULF COAST FEDERAL CREDIT UNION in all messages and the number displayed on caller ID begins with 877. From our experience, many phishing card calls do not state the financial institution name. Please visit the information available on our homepage; “Protecting Yourself Against Debit Card Fraud” for more information on our Debit Card Fraud Prevention service. Feel free to contact us at 361-980-8203 or 1-800-881-5991 with any questions or concerns. Please ALWAYS report suspicious e-mails, texts and calls to the Federal Trade Commission through the Internet at www.consumer.gov/idtheft or by calling 1-877-IDTHEFT.
In wake of the security bug recently discovered called Heartbleed, Gulf Coast Federal Credit Union wants all of our members to know that our online banking site is secure. We have received the following notice from our core processing vendor that steps have been taken to assure that none of our member's information has been or is being compromised due to Heartbleed:
"We have been analyzing all use of OpenSSL, concentrating on Windows Apache systems and Linux/Unix systems, and will be updating any servers that require the new software patch."
We have no evidence that any of our systems have been improperly accessed due to this vulnerability.
For more information on Heartbleed please visit http://heartbleed.com/
ALEXANDRIA, Va. (March 25, 2015) – The National Credit Union Administration is alerting consumers that texts they receive from an agency telephone line, 703-518-6301, asking for personal information are not coming from NCUA.
This attempted fraud scam is called “spoofing." The perpetrators are able to mimic a telephone number to generate text messages. The texts may warn of a debit card reaching its limit or use some other trick to persuade individuals to provide personal information or go to a malicious website. Consumers should not click on links in the message, provide information to any websites referenced in the message nor attempt to conduct any financial transactions through those websites.
More than 40 consumers around the country received text messages yesterday.
Consumers who suspect they may have become victims of identity theft should immediately contact their financial institutions and, if necessary, close existing accounts and open new ones. When identity theft occurs, NCUA urges consumers also contact the three major credit bureaus—Equifax (800-525-6285), Experian (888-397-3742) and TransUnion (800-680-7289)—to request a fraud alert be placed on their credit reports.